About Us
Our Philosophy
If your house was on fire and your family and pets were safe, and you could only grab one thing on the way out the door, what would it be? Invariably, the answer is: "my photos". Our philosophy is simple: you have precious memories in an antiquated format, but you don't have the time, the energy, or the equipment to scan them on your own. On top of that, you most likely don’t have the money to pay the ridiculous prices listed by other scanning companies. Therefore, ScanCafe created a turn-key solution that allows you to simply digitally convert your old memories through a secure and reliable process, at a price the average American can now afford.
Simplicity is key but so is removing the burden from you, the busy customer. When using any “service” besides ScanCafe, you are required to manually sort through all of your photos to determine which ones to send in because you are required to pay for every image. This means you will have to spend an entire weekend (sometimes more) in a musty attic or dank basement, straining your eyes to look at an old slide to determine whether or not you want to pay for it. Imagine trying to figure out which negatives to send in for scanning! ScanCafe is the ONLY vendor on the market that allows you to pay only for the scans you choose. Simplicity: all you have to do is get your box of old photos, tape it up, and ship it to us after placing your order in our online tool. You then review the images online at any time and from any computer and check out at your leisure.
ScanCafe brings to bear a ton of talent from such top web-centric organizations as eBay, Yahoo, Cisco Systems, and Netscape. Just as important, we also bring serious operational and logistics experience derived from both Fortune-500 and successful startup environments into a powerful blend to ensure that our customers receive the most attentive and professional service possible. Client satisfaction is a pillar of ScanCafe's strategy - it is in our DNA. Your images are your most precious possessions and we treat them as if they are our own – guaranteed.
